Carrier Contact Information

Below you will find the billing and claims contact information for many of the carriers we work with at our Agency. We have added this section of the website for your convenience when our office is not open; however, please do not hesitate to call us with any of your billing and claims questions.

Donegal Insurance Group

Making a Payment

Pay your bill online.
Call 800-877-0600
The mailing address for Donegal billing is:
Donegal Insurance Group
1195 River Road
PO Box 300
Marietta, PA 17547-0300

If you would like to sign up for Donegal’s EFT program see their payment methods available here.

Reporting a Claim

Please call Donegal directly at 800-877-9006.
Donegal provides 24-hour claims reporting. Additional information for Donegal Claims can be found online.

Westfield Insurance Group

Making a Payment

Pay your bill online .
Or by calling 800-766-9133.
Please note that payments processed online or over the phone to Westfield are subject to a $5.95 processing fee.
The mailing address for Westfield billing is:
Westfield Insurance
PO Box 9001566
Louisville, KY 40290-1566

You can sign up for Westfield’s EFT program.

Reporting a Claim

You can call Westfield directly at 866-937-2663.
You can also email Westfield Claims at WestfieldCCC@Westfieldgrp.com.
Additional information on Westfield claims can be found online.

Travelers Insurance Group

Making a Payment

You can make payments online, but you will first need to register an account on travelers.com.
You can also call Travelers directly at 800-842-5075.
By mail to:
Travelers Personal Insurance
PO Box 660307
Dallas, TX 75266-0307

Reporting a Claim

Please call Travelers directly at 800-252-4633.
For Travelers Flood, please call 800-356-6670.
You can also report your claim online through your Travelers account. Login or register at travelers.com.
Travelers offers 24-hour claims reporting.

Cumberland Insurance Group

Making a Payment

Pay your bill online.
You can call Cumberland directly at 800-232-6992 x 5.
Payments by regular mail:
Cumberland Insurance Group
PO Box 556
Bridgeton, NJ 08302

Overnight mail address:
Cumberland Insurance Group
633 Shiloh Pike
Bridgeton, NJ 08302

Reporting a Claim

Please call our office at 1-800-642-3490 to report your claim.
Cumberland also has an emergency claims line which can be reached at 866-794-6399 (PA, DE & MD) or 866-794-6398 (NJ).

Progressive Insurance

Making a Payment

Pay your bill online.
You can call in your payment to Progressive directly at 877-776-2436.

Reporting a Claim

Report and manage your claim online.
You can call Progressive directly at: 1-800-PROGRESSIVE

Premium Assignment Corporation

Making a Payment

Payments to PAC can be made online or by phone.
You can log in to view your account status by following the above link and entering your account number & zip code. You can also call PAC directly at 800-342-0991.

AmTrust Group

Making a Payment

Call in payment at 877-528-7878.

Reporting a Claim

To report a claim, please call 866-272-9267.

State Workers’ Insurance Fund

Making a Payment

The phone number for the SWIF accounting department is 570-963-4611.

Reporting a Claim

To report a claim, please call SWIF directly at 570-963-4621.
SWIF Mailing Address:
State Workers’ Insurance Fund
100 Lackawanna Avenue
PO Box 5100
Scranton, PA 18505-5100

Philadelphia Insurance Companies

Making a Payment

Make your payment online.
Payments can be mailed to:
Philadelphia Insurance Companies
PO Box 70251
Philadelphia, PA 19176

Overnight Address:
Philadelphia Insurance Companies
Attn: Cash Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950

Reporting a Claim

Report your claim online.
You can call to report your claim at 800-765-9749.

Ohio Casualty – Liberty Mutual Group

Making a Payment

Pay your bill online.
You can call Ohio Casualty directly at 877-566-6001.

Reporting a Claim

Please call Ohio Casualty directly at 866-255-5530.
Ohio Casualty claims reporting is available 24 hours a day.

Rockwood Casualty Insurance Company

Making a Payment

Please call our office with any of your billing questions.

Reporting a Claim

Report your claim online.
You can call Rockwood directly to report your claim at 800-837-9062.

Lebanon Valley Insurance Company

Making a Payment

Pay your bill online.
Mailing Address:
Lebanon Valley Insurance Company
137 West Penn Avenue
PO Box 2005
Cleona, PA 17042

Reporting a Claim

For Workers’ Compensation claims, please call 800-258-3675.
The Lebanon claims department can be reached at 717-272-6655 during normal business hours.

Zurich North America

Making a Payment

Zurich does not currently offer online payments. Zurich can be reached by phone at 800-800-3907

Reporting a Claim

Report your claim online.
You can call Zurich directly at 800-987-3373

The Hartford

Making a Payment

Activate your Online Account to Pay Bills & Manage Claims
PL Billing: 877-896-9320
CL Billing: 866-467-8730

Reporting a Claim

PL Claims: 800-243-0860
Glass Claims: 879-687-1279
CL Claims: 800-327-3636

Berkshire Hathaway Guard Insurance Companies

Policy Holder Services

Making a Payment

Activate your Online Account to Pay Bills & Manage Claims
Billing: 800-673-2465

Reporting a Claim

Claims: 888-639-2567

Employers Insurance

Making a Payment

Billing: 888-682-6671

Reporting a Claim

Claims: 888-682-6671

Travelers Commercial

Making a Payment

Online Bill Pay
Billing: 800-252-2268

Reporting a Claim

Claims: 800-238-6225

Chubb Group of Insurance Companies

Making a Payment

Online Payment Center
Billing: 800-372-4822

Reporting a Claim

Online Claims Reporting: Report a Claim
Claims: 800-252-4670